Commitment to Privacy
We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.
What Information Do You Gather About Me?
This privacy policy explains how Preferred Plush, Inc. collects and uses customer information gathered at the preferredplush.com web site in order to conduct our business, inform customers about our products and provide customer service.
Examples of personal information we collect include: your full name, home address, billing address, e-mail address and phone number.
What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.
In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters if you choose to subscribe, to maintain your account and to improve your shopping experience or to notify you of any updates to our Privacy Policy.
Who we share it with: We share customer information with other subsidiaries who also may use the information to, for example, recommend products and features based on your past purchases and to improve your shopping experience.
Third parties: We may share customer information with service providers to conduct business on behalf of Preferred Plush Inc. This includes, but is not limited to: Credit card authorization and processing companies, customer service providers and shippers. In addition, we may form business relationships with "select partners," reputable companies or organizations whose products or services may interest you. In these cases, we may share or cross-reference personally identifiable information, excluding e-mail addresses, to allow these companies or organizations to contact you about their products or services. We may also disclose aggregate, non-identifiable customer information (such as number of visits or average order amounts) to advertisers or other third parties.
Information about kids: The preferredplush.com web site is designed for adults who make purchases for children. Preferred Plush Inc. doesn't knowingly solicit or collect information from children who are 12 or younger.
When we e-mail our newsletter, it includes prominently displayed instructions that show you how to unsubscribe from the newsletter. If your child subscribes to the Preferred Plush newsletter without your knowledge, simply follow the instructions, and unsubscribe immediately. If you want more information about children's privacy online, you can consult the "Consumer Protection" page on the Federal Trade Commission site.
The Preferred Plush Newsletter: If you want to receive e-mail newsletters from preferredplush.com with updates on sales, promotions and new arrivals, you must subscribe. You can subscribe to the preferredplush.com newsletter using a link on home page, when you create an account, during the checkout process, when you enter a sweepstakes.
We offer specialty newsletters created for customers with interests in specific age groups, brands, categories and promotions. When we launch a new newsletter, we may e-mail it to you if you subscribe to the preferredplush.com newsletter and if your buying patterns indicate that the information in the newsletter might interest you.
Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.
Sweepstakes or special promotions: You may have noticed some of the sweepstakes or special promotions we feature at preferredplush.com. If you want to participate, you must enter your name and e-mail address. You can also enter the sweepstakes by regular mail. We use your e-mail address to contact you only if you win the sweepstakes or special promotion. We will add your e-mail address to our customer newsletter mailing list unless you choose not to subscribe by checking a box.
Contacting Preferredplush.com Customer Service: If you contact preferredplush.com customer service, we will use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact with preferredplush.com. We won't add your e-mail address to any newsletter mailing list if you contact customer service.
Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of Preferred Plush Inc., our customers or others. This may include the exchange of information with companies and organizations or law enforcement for loss prevention and credit risk reduction. In the event of a bankruptcy, insolvency, merger or acquisition, customer information, including personal information, may be transferred.
Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.
What about My Account?
Option to change, modify or delete account information: You can review, modify, or delete your account information anytime. Just go to our Modify Your Account Settings page. There, we give you the option to look over your account information if you've created an account, modify/change that information or delete your account.
Does preferredplush.com Use Cookies?
Yes. A "cookie" is a special identifier. Web sites like preferredplush.com transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or certificate from preferredplush.com or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features preferredplush.com offers.
Modifications to Privacy Policy: We may make modifications to this Privacy Policy from time to time. Please check our web sites for periodic updates. In the event of a material change, we will notify you by prominently featuring the modified language on our site's home page, or by sending you notification via e-mail. Please access our web site regularly so that you will be aware of any updates.
Please note that we have modified our Privacy Policy. All changes shall be in full force and in effect as of Jan 1, 2006. Under the revised Privacy Policy terms, we may provide your identifiable customer information, excluding e-mail addresses, to our "select partners," reputable companies or organizations whose products or services may interest you. If you used the preferredplush.com site prior to Jan 1, 2006, we will not share the above information. We may also disclose personally identifiable and/or aggregate customer information under the following circumstances: (a) when required by law; (b) to protect Site users, or our employees, related third parties, or property; and/or (c) in the event of a bankruptcy, insolvency, merger, or acquisition.
Acceptance of Terms by Customer: Please note that accessing our web sites constitutes your acceptance of the terms set forth in our Privacy Policy and any applicable updates.
Intellectual Property: Please do not distribute, disseminate, or otherwise use our logos, trademarks, graphics or other intellectual property; except for one personal copy which may be downloaded.
Governing Law: Any disputes arising under this Agreement will be resolved in accordance with the laws of the State of Colorado.



